Privacy Policy

Privacy Policy

Effective Date: Nov, 6th 2025
Last Updated: Nov, 6th 2025

This Privacy Policy (“Policy”) describes how CYM Living LLC (“Company,” “we,” “us,” or “our”) collects and uses personal information obtained through our website, mobile applications, and other online services (collectively, the “Site”).

By accessing or using the Site, you agree to the terms of this Policy. If you do not agree, please discontinue use of the Site.

  1. Purpose

We respect your privacy and are committed to protecting your personal information. This Policy explains:

  • What information we collect and why
  • How we use and share that information
  • Your rights and choices
  1. Information We Collect

We may collect both personal information and non-personal information when you interact with our Site or services.

Personal Information

Examples include:

  • Name, email address, phone number, and mailing address
  • Account credentials (if you register)
  • Payment and billing details (if applicable)
  • Communications or inquiries you send us
  • SMS opt-in status and message history (for compliance)

Non-Personal Information

This may include:

  • IP address, browser type, device type, and operating system
  • Referring/exit pages, date/time stamps, and clickstream data
  • Aggregated statistics and usage patterns
  1. Use of Cookies and Analytics

We use cookies and similar technologies to:

  • Improve website functionality and user experience
  • Analyze traffic and usage
  • Remember preferences and settings

You can manage or disable cookies in your browser settings. However, some features may not function properly if cookies are disabled.

We may use tools such as Google Analytics, Microsoft Clarity, or similar services. These providers collect data according to their own privacy policies.

  1. How We Use Your Information

We may use information to:

  • Operate, maintain, and improve our Site and services
  • Communicate with you and respond to inquiries
  • Provide updates, newsletters, or promotions (with consent)
  • Send transactional or informational SMS/text messages (see Section 6)
  • Support marketing, analytics, and service optimization
  • Comply with legal obligations or protect our rights
  1. Third-Party Tools and Integrations

We may use third-party platforms for hosting, analytics, communications, or marketing (e.g., Google, Microsoft, Zoom, CRM, or email providers). These parties process limited data on our behalf in accordance with their own privacy policies and applicable data protection standards.

  1. SMS/Text Messaging (FCC/TCPA Compliance)

By providing your mobile number, you consent to receive SMS or MMS messages from CYM Living LLC, including alerts, notifications, and promotional messages related to our services.

  • Message frequency may vary.
  • Message and data rates may apply.
  • Reply STOP to opt out.
  • Consent to receive texts is not a condition of purchase.
  • We may use third-party providers to send messages on our behalf.
  • We do not sell, share, or rent phone numbers or SMS opt-in data to third parties for marketing.
  1. Marketing and Advertising

We may use your information to deliver personalized marketing or advertising messages, measure campaign performance, and analyze results.
You may opt out of promotional emails or texts at any time by using the unsubscribe instructions included in our communications.

  1. Data Retention

We retain personal information as long as necessary to fulfill the purposes described in this Policy, comply with laws, and enforce agreements.

  1. Data Security and Breach Notification

We use commercially reasonable measures to protect your information against unauthorized access, loss, or misuse.
If a data breach occurs that affects your personal information, we will notify you as required by law.

  1. Your Rights and Choices

You may:

  • Request access, correction, or deletion of your personal data;
  • Opt out of marketing or SMS communications;
  • Disable cookies or analytics tracking in your browser..
  1. International Visitors

Our Site is operated in the United States. By using the Site from outside the U.S., you consent to the transfer and processing of your information in the United States, which may have different data protection laws than your country of residence.

  1. Children’s Privacy

Our Site is not intended for children under 13. If we learn that a child has provided personal information, we will delete it promptly.

  1. Third-Party Links

Our Site may link to third-party websites or services. We are not responsible for their privacy practices or content. We encourage you to review their privacy policies.

  1. Updates to This Policy

We may update this Policy periodically. The “Effective Date” above reflects the most recent version. Continued use of our Site after updates constitutes acceptance of the revised Policy.

  1. Contact Us

For questions or concerns about this Privacy Policy, contact us at:

CYM Living LLC
777 Chestnut Ridge Rd | Suite 301
Chestnut Ridge, NY 10977
Email: info@cymliving.com